Cancellation and refund policy
Clear support for payment issues.
This policy explains how one-time paid-plan purchases, cancellations, and refund requests are handled by HireHoGaya.
Last updated: 10 September 2026
One-time plan purchases
Paid HireHoGaya plans provide 30 days of access from successful payment verification. Payments are processed by Cashfree as one-time purchases. We do not automatically renew your plan or charge your payment method again.
Cancellation
You may stop using a paid plan at any time. Ending use does not create an automatic refund for the unused portion of an active 30-day access period, except where required by applicable law.
Refund requests
Paid features are made available immediately after payment, so purchases are generally non-refundable after paid features have been used. We will review requests for duplicate charges, mistaken charges, or verified technical failures that prevent access. Contact support@hirehogaya.com within 7 days of payment.
How to request help
Email support@hirehogaya.com with the account email, Cashfree order ID, payment date, and a short description of the issue. Never send card details, UPI PINs, passwords, or bank-account credentials.